As a leader, it's your job to hold people accountable. But you also need to know when to let them off the hook. Letting go of peoples' past wrongs will help you build a brighter future for your team and your organization. Sure, it's tempting to hold a grudge against an employee who went behind your back, or a colleague who failed to meet his goals and tarnished your team's reputation. But don't go around settling scores. Instead, make sure employees know the consequences of their actions and then move on. Tell them that you believe they can change or make up for their mistakes. Anger and blame are unproductive emotions. Giving people a second (or even third) chance is better for you, and them, in the long run.
Source: Today's Management Tip was adapted from "Great Leaders Know When to Forgive" by Rosabeth Moss Kanter.